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Announcing My Products - giving customers a unified view of all the products they’ve registered Concierge Solutions Onboarding Journeys Start the ownership experience right with easy onboarding journeys to identify more of the people who own your products. Care Journeys Take great care of your customers throughout the time they own your products. Commerce Journeys Grow customer lifetime value with highly targeted offers during the ownership lifecycle. Managed Care Programs Protection programs beyond the manufacturers warranty that build long lasting customer relationships. THE SMART OX ADVANTAGE An intelligent, data-driven approach that delivers extraordinary, personalized product ownership experiences at scale. Learn more about Smart OX OXM Platform Resources OX Blog Read our latest blogs and keep up to speed on all things Ownership Experience. News + Events Stay up to date with Registria in the media and events we’ll be speaking at or attending. Resources + Research Get industry insights through Registria Research. Solution Demos Consider this your all-access pass to our solutions demos and how they bring cross-functional outcomes to life. BCIA Partnership Registria proudly partners with the Baby Carrier Industry Alliance (BCIA) to offer members product registration services. TAKE A SELF-GUIDED CONCIERGE DEMO Concierge is a smart digital guide that bridges the gap between customers and brands, making engagement fast and easy through every phase of the product ownership lifecycle. Learn how to do more for your customers with ConciergeHelping product brands deliver REMARKABLE OWNERSHIP EXPERIENCES Personalize every interaction across every moment of the product ownership journey. Registria’s solutions have built-in decision intelligence, empowering brands to enhance customer support, improve engagement and foster strong customer relationships. Learn more Take a tour of Concierge Cuisinart Impact Study A Classic American Brand Lifts Product Registrations with Registria’s Best Practices From Static to Dynamic! Cuisinart increases identified owners by 68%. The OXM Platform breathes life into customer data, transforming it into a valuable asset for personalized engagement & growth. Read Cuisinart Impact Study Shinola Case Study Luxury Products Deserve Luxury Experiences When Shinola first partnered with Registria in 2021, their top focus was increasing product registration rates to identify more owners and create personalized email journeys for existing customers. Check out this Impact Study to learn how their unique implementation led to owner identification rates doubling and post-purchase email campaigns averaging an open rate above 75%! Read Shinola Impact Study Whirlpool Impact Study Increase Owner Engagement with a Mobile Registration Experience Whirlpool, known for innovation, partnered with Registria to boost owner engagement. Photoregister SM increased product registrations 50%, driving 300% revenue growth in extended warranties. Mobile registration led to personalized offers & more positive reviews, with ratings jumping from 2 to 4.5 stars. Read Whirlpool Impact Study Thermacell Impact Study Streamline Product Registration and Expand Engagement Thermacell partnered with Registria to boost customer engagement. Registria’s Photoregister SM streamlined product registration, increasing rates 7x. Opt-ins for email marketing jumped to 56%. Thermacell leveraged customer data for personalized email offers with 17% click-through rates, driving sales and loyalty. Read Thermacell Impact Study iFIT IMPACT STUDY Industry Leading Fitness Brand Connects with More Customers and Grows Post-purchase Revenue Streams iFIT is the world leader in innovation, design and distribution of connected fitness equipment and software. iFIT owns established industry leading fitness brands NordicTrack®,ProForm® and Freemotion®. Read iFIT Impact Study REGISTRIA BRAND PARTNERS Trusted by over 140 top product brands The world’s top product brands partner with Registria to deliver exceptional Ownership Experiences to every person who owns and loves their products. EXPLOrE JOURNEYS across the product ownership lifecycle PERSONALIZED JOURNEYS. BIG IMPACT. Centralize product ownership moments, resources, support and engagement for your customers with Concierge, a smart digital guide made possible by Registria’s all-in-one Ownership Experience Management (OXM) platform and its built in intelligent OX Rules Engine. It all starts with Concierge Each customer’s Concierge experience is as unique as they are. Concierge, the smart digital product guide, customizes every interaction, guaranteeing that every owner receives a personalized experience directly from your brand. Best part? It’s not an app. Learn more about Concierge Product registration done better Transform a dull transactional product registration flow into a value packed Onboarding experience. A great Onboarding experience gives brands the opportunity to collect an abundance of verified first-party data and set the stage for two-way engagement. Identify more product owners and establish relationships while customers are highly receptive and excited about their new product. Onboarding is the perfect time to offer affiliated accessories and upgrades, protection plans and so much more. Learn more about Onboarding Care Journeys that prioritize every customer Take care of your product owners during every step of their post-purchase product experience. Open up digital channels of communication with your customers for service events, and delight them with offers for protection programs directly from your brand. Concierge builds customer satisfaction by providing easy access to product resources such as manuals, how-to videos and recommended maintenance schedules so you’re there for owners when they need support, ultimately building customer satisfaction. Learn more about Care Journeys Commerce Journeys that increase customer lifetime value Current customers are the ones who are likely to buy again…and again…and again. Whether a product owner needs a replacement water filter for their refrigerator, a fun new accessory for their DSLR, or bonus attachments for their favorite stand mixer, they’re most likely to respond to offers that are personalized and tailored specifically to them, at key moments across the ownership experience. Learn more about Commerce Journeys Intelligent technology that makes personalized Ownership Journeys possible Registria’s all-in-one Ownership Experience Management (OXM) Platform and Intelligent Rules Engine are specifically designed to help your brand deliver smart, contextual journeys via Concierge to product owners across the globe. Open and robust, the OXM Platform integrates to a brand’s existing tech stack via APIs and becomes integral to driving your brand’s objectives to provide better, smarter experiences at a higher ROI. Learn more about Registria’s OXM Platform Check out Concierge...no sales meeting required At the heart of Registria, we’re all about making smart decisions fueled by data, creating exceptional experiences, and achieving desired outcomes. This principle has led us to develop an accessible, on-demand tour of Concierge, instantly accessible without any gateways. Consider this your all-access demo pass, giving you a sneak peek into the world of Concierge and how it’s geared to bring those fantastic cross-functional outcomes to life. Take a quick 2 minute tour This could be the start of a beautiful, profitable partnership. Make the most of your customer relationships with the help of Registria’s ownership experience platform, expert analytics and engagement programs. Tell us a little about your company and goals, and one of our specialists will reach out to discuss how Registria can help you achieve them. Turn a moment into a lifetime. SOLUTIONS Concierge Onboarding Care Commerce Managed Care TECHNOLOGY OXM Platform Rules Engine Integrations Global Compliance THE SMART OX ADVANTAGE...